I’m staying in a well-designed, inexpensive, clean, modern Airbnb in Florida. So, why should I have any reason to not give it 5 stars? I have five huge reasons that all add up to: it lacks soul. What is the difference between a place that has soul and a place that does not? How can you touch it? You can’t. It has to be felt. The best way I can describe it: A place that has soul exhibits a divine series of touches, accents and actions that bring about the feeling that you are having a human connection, although you’re not physically having one. Here are five things that, totaled, equal a void for me.