Whether you work in the corporate world or you have a freelance/entrepreneur lifestyle, you’re probably familiar with having or hiring assistants (personal, virtual or otherwise).
Finding help in the form of assistants is one of the most efficient ways to maximize your business by helping you focus on what’s most important: growing your business.
Your assistants help you expand your reach by letting you do what you do best, while they receive a proper wage to help you do the tasks that take your time away from what you want to be focusing on.
In the world of vacation rentals and Airbnb, the equivalent to this much-needed form of help is finding an awesome turnover assistant!
Your success, freedom and profitability through Airbnb is directly affected by the quality of work your turnover assistant does.
I’m going to bold and repeat that:
Your success, freedom and profitability through Airbnb is directly affected by the quality of work your turnover assistant does.
If you’re ready to uplevel your hosting by hiring an awesome turnover assistant, you’re in luck! Because…
Drumroll please…
I’m writing an eBook that will show you the full-spectrum ins and outs of finding, training, hiring, managing and keeping your turnover assistant—with bonus tips on taxes, how to do a space clearing, and how to find additional assistance beyond your first assistant!
The first 25 people to pre-order it below will receive it for $8.99 (the lowest price it will be available)! (Update Sept. 30: Pre-order copies are now sold out.)
Who This Book Is For
♥ If you want to Airbnb your apartment while you have the freedom to travel or work/play from wherever you want, this book is definitely for you.
♦ If you want to Airbnb more than one property (and don’t want to spend your time driving back and forth between the two of them with cleaning supplies and spare sheet sets in your car) you most certainly need this book!
♣ If you want your guests to have reverence for your place while having a blast in your city, but don’t want your freedom to be compromised, this book is totally for you!
♠ If you want to travel for more than 3 days at a time while having the ability to host more than 1 set of guests, this book is so for you!
Who This Book is Not For
× If you don’t want to make more money through Airbnb and don’t ever desire to travel for longer than 2-3 days while making more money while you’re gone—and/or you don’t mind being fully responsible for the cleaning, presentation, laundry, chores, replacements, etc… perhaps this book isn’t for you.
≠ Also, if you’re using Airbnb from the soulless perspective of having 40+ properties that you neither care about nor maintain, this book (and this site) is definitely not for you. ;)
All right! Let’s get to the six qualities your awesome, rockstar Airbnb turnover person will have!
Here is one of the most important things to remember: You are not looking for a cleaner.
I repeat: You are not looking for a cleaner. You are also not just looking for a “stager,” or someone who stages spaces by putting everything back exactly where it belongs for presentation.
You want someone who can do a great job cleaning and staging, and you want someone who is going to create an experience for your guests.
We want someone flexible, reliable, responsive, honest, detail-oriented and communicative. You might also want them to be outgoing or friendly or into animals, but these are the six core qualities we want our turnover person to have.
If they lack even one of these qualities, they could cost us thousands of dollars and days of wasted time and energy!
1) Not flexible? They won’t have the free schedule necessary to do turnovers at varying times. Though 11 a.m. – 3 p.m. will be our ideal window, we’ll want to allow for guests to check-in early, and we want a cleaner who will let guests drop their bags early without having a fit.
2) Not reliable? They might not show up to do a turnover for a guest, in which case… BOOM explosions.
3) Not responsive? They won’t be there to respond when we get a last-minute request, costing you hundreds or thousands of dollars. When a guest has a problem (perhaps a light bulb has gone out, or they’ve run out of toilet paper), if your cleaner is your go-to person to fix things, he needs to be able to respond promptly.
4) Not honest? This one’s a no-brainer. When someone breaks something or if something goes missing, you want to trust that it definitely wasn’t your assistant. You also want your assistant to be able to tell you when she/he was late, or how many extra hours they had to work, etc.
5) Not detail-oriented? They’ll miss the arrangement of flowers that’s been misplaced awkwardly on a bookshelf, or not dust hard-to-see areas (that guests ALWAYS find).
6) Not communicative? Different from responsive, being non-communicative may mean that she doesn’t mention that she found glass on the floor, or a peculiar smell thinking it would go away by the time the guest arrived (and it doesn’t), or doesn’t clarify if she’s unsure if she’s supposed to replace the paper towels or not.
This post barely scratches the surface—and honestly, I’m so excited with how much there is to share with you!
The book will be filled with hundreds of valuable tips for finding, keeping and managing your awesome turnover assistant.
Will you be one of the first 25 people to learn these techniques to quadruple your Airbnb income?
Our pre-orderers will receive the book on Oct. 2. All orders after Sept. 30 will receive the book on Oct. 5.
Thanks for reading! Have a question that wasn't answered here? If you'd like more specific help, I'd love to work one-on-one with you. Or, if you want to work collaboratively in a group with fellow motivated hosts, find out if the next Abundant Hosting Mastermind group is open. I also wrote a book, Cleaning Up, where I give you the nuts and bolts (and so much more) of finding your perfect turnover assistant, thereby upleveling your profit and success on Airbnb. Have a beautiful day!